All your questions
You can drive our campervans with a regular drivers license.
You have to be minimum 18 years old, and have a regular driver’s license.
We have one car with automatic transmission in Oslo. Please contact us to check the availability.
YES, from Oslo and Bodø! Our VW Crafters have 3 seats in the front and we have a few campervans where we can turn off the airbag on the passenger side. Turning off the airbag is recommended when traveling with children with a height of less than 140 cm. For these reasons you need to send us an chat or e-mail at email@example.com to check if we have children-safe campervans available.
Only if you rent two campervans. Our campervans have 3 seats in the front, and therefore there is only allowed for max three persons per campervan.
Yes! We only ask that you clean the van, and also vacuum any hair from the dog before your drop-off. A vacuum machine can be found at most gas stations.
Yes, all campervans are fully insured. There is a 5000 NOK self-risk, but insurance is included in the daily price. 24/7 road side assistance is also included free of charge. Please drive carefully and safely!
Cancellations until 15 days before you pick-up will be refunded 100%. Change your date for free 7 days before (limited to availability).
The minimum rental period is 2 days during the winter season and 3 days during summer season.
]If you book through our website booking/payment system you will be can use any debet/credit card. If you book by sending us and email, we will send you a link to our payment provider. All payments must be made in advance of the pick-up date – we do not accept payments at pick-up.
Either you can use the search/booking form here on our website to see if a camper is available on your preferred dates, or you can send us an email at firstname.lastname@example.org to ask about you preferred dates.
You can basically park your campervan wherever you want and stay for the night or several nights. In Norway, the freedom to roam act regulates where you can go and where you can camp – and the basic, but quite unique principle is that “Everyone in Norway enjoys the right of access to, and passage through, uncultivated land in the countryside”. However make sure not to park too close (at least 50meters) to a private building/cabin/house ). Also make sure you are not blocking any roads.
The campervan is picked-up and dropped up in Oslo or the airport in Bergen, Bodø or Stavanger. If you have a special request for pick-up or drop-off and you are willing to pay a relocation fee for it, we are happy to discuss that as well. Just send us an email to email@example.com
If your campervan breaks down please call +47 21 49 24 00 for 24/7 roadside assistance. The roadside assistance is free of charge and included in all bookings. Please also contact us during our opening hours to let us know whats happening
Yes! Of course, if your campervan breaks down due to technical issues that are not caused by irresponsible use or accidents caused by you, you will be reimbursed for every rental day that you are not able to use it. Please check our Terms and conditions for more information.
For minor issues we will of course consider refunds on a case-by-case basis.
Our VW Crafter campervans runs on Diesel – so it is absolutely necessary that you refill with the correct fuel (Diesel)!
You can drive approximately 600-900 km on a full tank depending on your driving and general conditions.
No – our campervans do not have toilets or showers. Toilets are available at all gas stations, and most cafe’s and stores all around the country. A portable shower can be rented as an add-on, or you can use showers at official campsites. Also we have an latrine (emergency toilet) that you can add-on to your booking.
Yes! While driving you can charge through the driving-area USB, and when parked you can charge through the living-area USB and/or socket. It is possible to charge any electronic device – but please be aware that battery capacity is somewhat limited so planning is essential.
]Yes. An official drivers license from your country is required when driving around Norway. We will also make a copy of your drivers license upon pick-up or request a copy (picture is fine) before arrival.
There is a 20 liter water-tank in the campervan (beneath the sink). The water tank can easily be refilled at any gas station (they have water hoses and the water is drinkable, generally all water in Norway tastes great). Please be aware that there is no gray-water tank, so all water from the sink runs straight through to the outside, this is no problem but you should probably avoid doing your dishes in a public place.
All campervans come with a gas tank which we refill regularly/when empty. Should you however run out of gas you can refill it at your own cost at any gas station.
Ferries and toll roads are not included in the price. All vans are equipped with auto-pass and we will deduct this from your deposit after check-out.
The campervan all have 2WD, and that usually not a problem at all. Even in the winter timer.
You’ll get a full tank when you pick up the campervan, and we want it full on the return.
When you complete the booking, we only reserve the booking amount on your payment card. The bank grantees the money. After you’ve checked in we will continue to capture the booking amount.
This is a question of how the your bank’s interface is built. The bank decides to show the reservation and others don’t. There’s not much we can do about it as it’s in the end with the bank.
At all our locations you can park you own car. At the airport location there is a parking fee, in Oslo centre there is free parking when you are renting a campervan.